Please choose a question from the list below... I am experiencing playback difficulties: some features of my disc do not operate or play back correctly, or my disc skips or freezes. I am experiencing difficulty displaying my HD DVD content on my HDTV that is connected to my HD DVD player using HDMI or DVI. Please choose a question from the list below... My SD-3980 or SD-K750 DVD player will not play discs and shows the error message "bad" on the display. My picture is beginning to pixilize "breaking apart" and / or audio distorted. Black stripes at the top and bottom of the screen. I can't get different camera angles. The remote control isn't working properly. Everyone is speaking in a different language. Why won't it play this disc? Subtitles on the screen, or subtitles in the wrong language. Do I use the Video input, the S-Video input, or both? Red Hand on the screen. No Audio. I connected my DVD player to my TV with the AV cables and the picture is in black and white. My DVD player is connected to my TV with the AV cables. I get no picture, and I am unable to adjust the volume. I’m getting audio but no video. The Unit will not play my JPEG files Why does the same screen keep showing? It has words like Play, Special Features, and Setup on it. My disc is skipping. Why am I unable to switch from DVD to VCR on my DVD/VCR combo? I can only access the DVD portion of my combination unit and not the VCR portion. I can’t seem to get a display from my DVD-VCR combination onto my TV. The DVD tray on my unit won’t open. I can’t record from my Cable or Satellite box onto a VCR tape (I can see the picture fine just can’t record). I tried to do a timer recording and it didn’t record. When I play back a VCR tape it’s jumpy and not clear. I’m getting video but no audio. I’m getting audio but no video. I have a big black box on my screen, how do I get rid of it/how do I turn my closed caption on and off? How do I program channels/I only get 13 channels, how do I program my TV to get more? Does my TV have a digital tuner or will I need to get a converter box in 2009? How do I set my timer recording? My DVD player is giving me an error message when I try to play a DVD. My unit will not turn on but I have a blinking power light. How do I connect my cable box and other devices? How do I change to my TV's other inputs? My remote control is not working, what can I do? My disc tray won't open, what do I do? My player skips and freezes during playback. What input do I select to watch a DVD? I am missing parts from an unopened sealed box, how do I get them replaced? I am getting a Spanish language on my TV, why? I have picture but no audio. What is the code for your TV so my universal remote can operate it? How do I clean my VCR heads? How do I access my menu? My tape is stuck in the VCR. The record function won't work, what can I do? I get no picture from my recorded tape, why? Why can't I record from my cable/satellite box? How do I turn off the V-chip blocking? How can I get my unit exchanged? How do I adjust the tracking? How do I get video when using component connections? Where do I get accessories, parts, remotes and owner's manuals for my unit? How can I find my exchange status? I have a fuzzy picture with antenna/cable. What does it mean when Line 1 shows when I'm about to record? How to change the TV's password. Will my VCR work with a satellite box? How do I use the One-Touch Timer Record feature? Why does the tape playback poorly in other VCRs? How do I get my unit out of progressive mode? Why will my auto clock not set? I have low sound, no sound, or the audio speakers are crackling. I have sound but only get a black and white picture. My sound is not stereo. How do I get stereo sound? How can I utilize the optical output on the back of my TV? Why can't I get sound from my VCR? My picture rolls. What is the difference between the ATSC tuner and the NTSC tuner? My TV has a picture but there is no audio. When I try to set the clock for the timer record, it goes to zero, why? I have vertical or horizontal line on my screen, what can I do? I have black shadow lines on my screen. What is the difference between HDMI and Colorstream inputs? My picture is distorted, how do I fix it? What are the region codes for? How do I use the random play with WMA or JPGS? I can only rename channels on my antenna input, but not when using my cable box. Why are the commercials so much louder than the program I am watching? How do I record two channels at once? Please choose a question from the list below... I have my DVD recorder hooked up but I’m not getting any display on my TV screen from it. or I press the SETUP button but nothing happens. or How come we cannot get a menu on our TV? I tried to do a timer recording and it didn’t work. How do I do a timer recording? I can’t get my JPEG/WMA/MP3 files to play on the recorder. I bought some Brand X discs and they won't load, Why? I tried connecting my computer to the firewire connection on the front of the RD-XS32 but I cannot access anything. Why? How come the discs that are recommended for the DVDR cannot be found? I recorded a DVD-R/DVD-RW but it won't play in my other DVD player. Why? Whenever I press any button on my remote control, it says DR2 on the front of my unit and it doesn't do anything. Why? I just purchased a new HD satellite box and the IR transmitter will not change the channels. Why? Please choose a question from the list below... Where can I buy a new battery? My phone will no longer charge, how can I fix it? My answering machine no longer works How do I set the clock? How do I retrieve my messages? How do I delete messages? How do I repeat and skip messages? How do I adjust the speaker volume? I cannot hear anything through my phone receiver. How do I reset my out going message? I can no longer adjust the volume. How can I add numbers to my speed dial? How do I delete numbers stored in memory? How do I change my ring tone or turn the ringer off? How do I turn the answering machine off? How do I set the PIN #? Please choose a question from the list below... My picture and sound are out of sync What is the benefit of a Two Tuner Picture-In-Picture TV? What is the ColorStream Input feature on Toshiba televisions? My TV only has 1 coax input My picture is black and white. My TV will not stay in video mode when I turn it off and then back on. How do I access the inputs on my television? Please choose a question from the list below... Customer cannot transfer photos to the Gigabeat Customer wants to delete folders from their Gigabeat Customer would like to delete photos from the Gigabeat Customer would like to get back to the now playing screen from the main menu Customer would like to navigate to the main menu from the now playing screen. Will this unit play my (Ogg vorbis, AAC, Ram, etc.) audio files? Can this unit play VBR (Variable Bitrate) files? How many equalizer settings are there? Can I play music from my Gigabeat on my home stereo? Can a Gigabeat be connected to a car stereo? When a CD is copied my information does not come up. Is there something wrong with my unit? Do I have to use the Software that came with the Giga-Beat? What formats can the Toshiba software convert a CD into? My unit does not come with a headphone remote control. Can you send me one? Is there an available case for the Gigabeat? The information on my unit is incorrect (Artist unknown, Wrong track data, no track information), can I change this? My album art does not get displayed correctly how can I adjust this? Please choose a question from the list below... If I connect another VCR or camcorder to the inputs on the VCR how can I get the VCR to recognize what is connected to the inputs? Every time I set up a VCR timer recording it records channel 3. My timer recordings will not set. How do I get the display (hours, minutes, and seconds) off the screen? I’m getting a really bad picture/sound when I playback my VCR tapes. I tried to do a timer recording and it didn’t work. I don’t get all my channels through my VCR. How do I set my clock? Or I tried to set my clock and it doesn’t work. I’m getting sound but no picture. I’m getting picture but no sound. I’m getting no picture or sound at all.